All personal information collected via Shell internet sites will be treated in accordance with the Shell Privacy Policy.

Shell acknowledges the special nature of the internet and is therefore providing you with additional information about privacy and the internet.

Use of Cookies

Shell may send cookies (pieces of programming) to your computer while you are accessing a Shell internet site. Cookies enable Shell to enhance the web offerings to you and to provide an optimal online experience.

Shell will not collect any of your personal information with our cookies, although we many collect non-attributable (anonymous) information regarding your use of Shell internet sites.

Some web browsers enable you to decline the receipt of cookies. You may utilise this function, in which case you will still be able to access Shell internet sites; albeit without some enhancement features.

Shell will continue to send cookies to your computer and we do not promise that a web browser set to decline these cookies will be effective.

Storage and protection of your personal information

Shell will endeavour to keep your personal information secure and prevent unauthorised disclosure.

However, Shell cannot promise that your personal information will not be accessed by an unauthorised person (eg. a hacker) or that unauthorised disclosures will not occur.

If Shell provides you with any passwords or other security devices then it is important that you keep these secret and confidential and do not allow them to be used by any other person. You should notify Shell immediately if the security of these devices is breached to prevent the unauthorised disclosure of your personal information.

Third-party internet sites and information security

Shell assumes no responsibility for the information practices of third-party internet sites where a user of a Shell internet site is able to access non-Shell internet sites through ours. You are encouraged to review each internet site's privacy policy before disclosing any personal information.

Contact us

If you have any questions regarding this Internet Privacy Information or the Shell Privacy Policy or if you would like more information regarding the way Shell manages personal information, then please contact Shell:

Via email: general-enquiries  or Shell Customer Service.

In writing:

Legal Affairs

Shell House

6-Ch-Khaliquzzaman Road

Karachi 75530

Telephone:  +92 (21) 565 5297