Shell Pakistan’s COVID-19 Response

Shell Pakistan puts the health and safety of our people and customers on top priority. COVID-19 is a global pandemic and everybody has to play their part diligently. As a responsible corporate citizen, Shell Pakistan will continue to follow the directions received from the Government of Pakistan to deal with the situation. 

To play it’s part in making sure that the fuel needs of the country are met, Shell Pakistan will continue to operate its fuel stations and Select stores, while following safety standards.

For our people

The safety and well-being of our employees matter to us. Flexible working arrangements and virtual counseling services are made available to our employees.

For our customers

Amidst the challenges, we strive to continue providing vital energy products to our customers that fuel your journey and transport essential goods and services. To ensure safe, ongoing operations, our facilities and locations are being operated by limited business-critical staff, organized on a rota system.

In accordance with Government directives, Shell Pakistan will be keeping fuel stations operational and supplied. We are taking the necessary precautions at our fuel stations and Select stores to ensure safety of our staff and customers. We frequently disinfect high touchpoints, such as door handles, shopping baskets, chiller handles, credit card and ATM machines, among others. Our Select stores are stocked up and grocery range expanded.

Retailers and Service Champions have been advised and trained to:

  • Wash hands or use hand sanitizer frequently
  • Maintain physical distance from colleagues and customers
  • Avoid touching face
  • Advise customers to use hand sanitizers upon entering Select stores

Our haulier partners are distributing masks and sanitizers for drivers, doing driver temperature screening pre and post trip, and large scale disinfection of tank lorries and haulier bases.

Groceries through foodpanda

Shell Select teams up with foodpanda

Shell Select products are now available for nationwide delivery via foodpanda. Our customers can now conveniently order their favorite beverages, snacks, ice creams, groceries and much more from the foodpanda app or website, and have them safely delivered to their doorstep.

*Delivery charges may apply

Participating sites

Domex disinfection drive

Domex disinfection at fuel stations

Shell Pakistan collaborates with Domex for Disinfection Drive at Shell Fuel Stations

We are going the extra mile to keep our customers and Service Champions safe in these times. Shell Pakistan collaborated with Unilever’s disinfectant brand Domex and conducted a Disinfection Drive at 156 fuel stations across our network covering 9 cities in Pakistan.

Shell fuel stations were also provided Domex supply and were coached on preparing the formulation, that would help them perform disinfection activity on a routine basis.

Hand-washing with Lifebuoy

Hand-washing awareness with Lifebuoy

Shell Pakistan joins forces with Lifebuoy to spread awareness to our site staff and customers

Shell collaborated with Lifebuoy (Unilever’s number-one selling antibacterial soap) in raising proper hand-washing awareness across100 Shell fuel stations.

50 fuel sites have been equipped with hand washing stations where our customers and site staff were coached on effective handwashing. Other 50 sites have been provided with a 30-day supply of Lifebuoy soaps as safety and hygiene continue to be our leading priority.

For our community

Shell appreciates the frontliners who have been tirelessly working to #FlattenTheCurve. To support the medical and government frontliners, Shell Pakistan is extending help as follows:

Fuel for NDMA

Shell Pakistan donates fuel to NDMA

Shell Pakistan donates fuel to the National Disaster Relief Authority (NDMA)

Entrusted by the Government to deal with disaster management, NDMA has been working on a coordinated response to Covid-19 in Pakistan, providing PPEs and testing kits to doctors and hospitals, and working to enhance the county’s testing capacity and capability.

Shell salutes and appreciates the brave medical professionals, healthcare workers and NDMA teams serving the nation against this pandemic.

Find out more

Care packages for frontliners

#Shellcares packages for frontliners

Shell Pakistan acknowledges frontliners with care packages

Through our Shell Selects, care packages were handed over to dedicated medical workers and law enforcement personnel that included a snack, beverage and hand sanitizer.

We continue to monitor the situation closely and follow advice from public health and country authorities to help ensure the well-being of our employees and customers.

See the Shell Global COVID-19 Response

Regular updates will be provided as the situation develops.