Shell Pakistan Limited
A Petroleum products marketing company in Pakistan.
Shell House, 6 Ch. Khaliquzzaman Road,Clifton, Karachi-75530.
Tel:+92 (21) 35689525 (Switchboard)
Fax:+92 (21) 35684355/35689320
Shell Customer Services
A phone call is all it takes to order Shell products or enquire about your account or delivery of your order.
Our Services
Order Services
Delivery Status
Account Services
Price Query
Product and Technical Support
Promotions
Change your Pin Code Number
Feedback and Issues
Equipment Maintenance
New Business
Customer Service Center Operating Hours
All Services:
Monday-Friday 8:30 AM to 5:15 PM
Saturday 9:00 AM to 3:00 PM
Automated Delivery Status: Daily 24 hours
Telephone
Customer Service Center (Existing Customers):
Customer Service Numbers| Retail | 0800 49615 |
| Lubricants | 0800 22737 |
| Commercial Fuels | 0800 38602 |
| Aviation | 0800 22737 |
Customer Service Center (General Public/ New Customers): 0800-74355 (0800-SHELL)
Customer Services Fax(Toll-Free): 0800 – 24325 (0800-CHECK)
Accounts Services Fax (UAN): +92-21-111-775-100
Mailing Address
Customer Service Center
Shell Pakistan Limited
Shell House, Connaught House
1, Mary Road, Clifton
Karachi 75530
Email
Please send your query to feedbackandissues-pk@shell.com, or by completing our feedback form.
Shell Technical Helpdesk
For all your product and application related technical queries
For existing customers :
- Dial # :
Retail 0800 49615
Lubricants 0800 22737
Commercial Fuels 0800 38602
Aviation 0800 22737 - Press relevant option
For non-existing customers :
Email : shelltechnical-pk@shell.com
