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Contact Us
We would be glad to hear from you. Kindly send us your comments, opinions and feedback through any of the contact information listed.
Shell Pakistan Limited
A Petroleum products marketing company in Pakistan.
Shell House, 6 Ch. Khaliquzzaman Road,Clifton, Karachi-75530.
Tel:+92 (21) 35689525 (Switchboard)
Fax:+92 (21) 35684355/35689320
Shell Customer Services
A phone call is all it takes to order Shell products or enquire about your account or delivery of your order.
Our Services
Order Services
Delivery Status
Account Services
Price Query
Product and Technical Support
Promotions
Change your Pin Code Number
Feedback and Issues
Equipment Maintenance
New Business
Customer Service Center Operating Hours
All Services:
Monday-Friday 8:30 AM to 5:15 PM
Saturday 9:00 AM to 3:00 PM
Automated Delivery Status: Daily 24 hours
Telephone
Customer Service Center (Existing Customers): 0800–22737 (0800-CARES)
Customer Service Center (General Public/ New Customers): 0800-74355 (0800-SHELL)
Customer Services Fax(Toll-Free): 0800 – 24325 (0800-CHECK)
Accounts Services Fax (UAN): +92-21-111-775-100
Mailing Address
Customer Service Center
Shell Pakistan Limited
Shell House, Connaught House
1, Mary Road, Clifton
Karachi 75530
Email
Please send your query to feedbackandissues-pk@shell.com, or by completing our feedback form.
Pakistan Refinery Limited
Korangi Creek,
P.O. Box No. 4612,
Karachi-2
Tel :+92 21 5091771 to 79, 5091811 to 16
Fax :+92 21 5060145, 5091780